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Services Overview
Data Center Services
System Management Services
Network Management Services
Managed Security Services
Voice and Data Services

 

Network Management Services
The Enterprise Challenge

Managing an enterprise data network can be a daunting task. If that network crosses multiple geographies or consists of multiple topologies, it may even be likened to a nightmare. As calls for network convergence increase across your enterprise, managing them might begin to seem impossible. If your organization cannot survive without constant, reliable access to information and your network is the central distribution system for that information, why does it have to be so difficult to maintain and improve upon?

The Fortify portfolio of services and solutions includes data center and virtualization services, system management services, managed security services, and network operations. With offices in three different countries across North America and Asia Pacific and an international network of offshore facilities, Fortify integrates domain expertise with worldwide resources to offer a global delivery model to our clients.

Fortify's Solution

Fortify manages multiple network operation centers for several customers under a follow the sun model. We also have deep expertise in network management and are leading the charge in terms of convergence and integration.

With a flexible delivery model that never forces your organization into an all or nothing proposition, Fortify can be engaged to provide everything from network management staff augmentation all the way up to fully managed network services. Fortify can make the network management nightmare a thing of the past and help your organization turn its sights to the future. 

Fortify implements and manages end-to-end solutions and services across technology layers and industry leading solutions to build solid network and communication infrastructure for enterprises. Adopting a flexible project delivery model and packaged services, Fortify renders superior, innovative and value added services, across technology and product domains to enterprises worldwide.

Specific service offerings include:

Services Activities
Implementation, upgrades and migration
    • LAN/WAN Networks
    • IP Connectivity
    • Unified Communications
    • MPLS
Network Monitoring and Problem Resolution
  • Identify and solve recurring problems (incidents)
  • Analyze incident trends to identify patterns and systemic conditions
  • Monitor, Notify and resolveLAN/WAN/IP/MPLS on a 24x7x365 basis
  • Monitor the status of all managed components 24x7x365
  • Notify fault, isolate event and resolve.
Configuration and change management
  • Ongoing device configuration optimization recommendations
  • Device configuration archival
  • IOS Software updates/upgrades
  • Logical Moves/Adds/Changes and Deletes.
Information Management
  • Customer site information
  • Managed device information
  • Network management information.
Performance Reporting
  • Performance Analysis
  • Ad hoc exception reports
  • Ticket metric reporting
  • Device Profile Approach - Interface Statistics
  • Monthly summary reports and analysis depending on service.
Performance Engineering
  • Proactive Chronics analysis/resolution.
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